Frequently Asked Questions

Everything you need to know about shopping with Fiordi

What are your standard shipping times?

We offer worldwide shipping. Orders are typically processed within 1-2 business days, and delivery usually takes 3-7 business days depending on your location.

What is your return policy?

We want you to love your purchase. If you are not satisfied, you can return any item in its original condition within 30 days of delivery for a full refund or exchange.

How can I track my order?

Once your order has shipped, you will receive an email confirmation containing a unique tracking number and a link to monitor your package's progress.

Which payment methods do you accept?

Fiordi accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you offer a warranty on your products?

Yes, all Fiordi products come with a standard 12-month warranty against manufacturing defects to ensure the highest quality standards for our customers.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. Please contact our support team within 1 hour of placement if you need to make changes or cancel your order.